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Uppercrusts Catering Services Limited

Privacy and Cookies Policy

This privacy policy is for the website; http://www.uppercrusts-catering.co.uk and served by Uppercrusts Catering Services Limited and governs the privacy of those who use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

Policy key definitions:
- “I”, “our”, “us” or “we” refer to the business, Uppercrusts Catering Services Limited
- “you”, “the user” refer to the person(s) using this website.
- Cookies mean small files stored on a users computer or device.

What we may collect
We may collect the following information:

  • your name and company name
  • contact information including email address and telephone number
  • demographic information such as postcode and preferences
  • other information that you may include in your email/comments
  • Usage Data via Cookies (Google Analytics)

Personal Data may be freely provided by the User, or in the case of Usage Data, collected automatically when using this website.

What we do with the information we gather
We require this information to understand your needs and provide you with our service or to improve our service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to provide or improve our products or services.
  • We may use this information to contact you regarding our products or services.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies via Google Analytics to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

You can learn more about cookies at the following third-party website:

Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on their servers. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from here.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please telephone or email us at the address on our contact page.

If you believe that any information we are holding on you is incorrect or incomplete, please telephone or email us as soon as possible, at the address on our contact page. We will promptly correct any information found to be incorrect.